Homelessness Prevention & Relief Team Leader

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2022-07-12 10:11:111970-01-01 Diamond Blaque
Job Type Temporary / Contract
Location North West London
Area London, England London England North West London
Sector HousingManagementProperty
Salary £52'935
Start Date ASAP
Advertiser Emmanuel McKen
Telephone 02039876660
Job Ref DBR04141
Job Views 21
We are recruiting a Homelessness Prevention & Relief Team Leader to support the Service Manager in achieving prevention and relief targets: Ensuring the focus is on the sustainment of existing tenancies/licenses, and work alongside internal and external partners, including the Voluntary Sector, Registered Providers, and all other stakeholders:
Ensure all service users have a Personal Housing Plan (PHP) that considers their circumstances and reviews the plans the business has agreed to follow through promptly to keep the business legally safe:
Qualification – Essential
·         3 GCSEs (A-C) or equivalent to include Maths and English
·         Degree qualified or equivalent
·         Advanced user –Microsoft Office, Word, Excel, Outlook, Social Media, MS Teams,
Essential - Skills, Abilities & Experience
·         Proven ability to deliver specialist support to homeless clients and those in housing
·         Knowledge of different housing options available to service users and systems of
          accessing housing of all types, including the private rented sector
·         Ability to understand the issues affecting the affordability of housing, benefits, benefit
          tapers, welfare reforms (current and proposed), and geography
·         Experience in facilitating court attendance by Officers and supporting tenants with a
          defence against claims by their landlords
·         Ability to manage people, performance and budgets
·         Experience in Negotiating and influencing skills
·         Excellent project management and organisational skills
·         Proven creative, analytical, and problem-solving skills
·         Practical and straightforward written and verbal communication skills, strong IT skills,
          including the use of databases
·         Ability to share knowledge, skills and good practice within the service area to ensure
          continuous improvement and effective service delivery
·         Ability to effectively plan, organise and manage conflicting priorities
·         Ability to prioritise own workload and that of a team
·         Ability to consistently achieve performance and quality standards
·         Evidence of a proactive approach to improving the service to customers
·         Ability to understand the principles of Customer Care in both employment and service
·         Ability to facilitate the provision of Housing Options and Advice
·         Ability to manage a customer-focused service and the effective use of resources
·         Experience in supporting effective working relationships and acting as an ambassador
          and advocate with external organisations
Essential Compliance Requirements
·         Three Years of Reference
·         A pre-engagement screening is mandatory for this role
Diamond Blaque is an equal opportunities employer.
Diamond Blaque is acting as an employment business for this vacancy.
Job TypeClear
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