Homelessness Prevention & Relief Team Leader
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| Job Type | Temporary / Contract |
| Location | North West London |
| Area | London, England |
| Sector | HousingManagementProperty |
| Salary | £52'935 |
| Start Date | ASAP |
| Advertiser | Emmanuel McKen |
| Telephone | 02039876660 |
| Job Ref | DBR04141 |
| Job Views | 21 |
- Description
- Description
We are recruiting a Homelessness Prevention & Relief Team Leader to support the Service Manager in achieving prevention and relief targets: Ensuring the focus is on the sustainment of existing tenancies/licenses, and work alongside internal and external partners, including the Voluntary Sector, Registered Providers, and all other stakeholders:
Responsibility
Ensure all service users have a Personal Housing Plan (PHP) that considers their circumstances and reviews the plans the business has agreed to follow through promptly to keep the business legally safe:
Qualification – Essential
· 3 GCSEs (A-C) or equivalent to include Maths and English
· Degree qualified or equivalent
· Advanced user –Microsoft Office, Word, Excel, Outlook, Social Media, MS Teams,
Essential - Skills, Abilities & Experience
· Proven ability to deliver specialist support to homeless clients and those in housing
needs
· Knowledge of different housing options available to service users and systems of
accessing housing of all types, including the private rented sector
· Ability to understand the issues affecting the affordability of housing, benefits, benefit
tapers, welfare reforms (current and proposed), and geography
· Experience in facilitating court attendance by Officers and supporting tenants with a
defence against claims by their landlords
· Ability to manage people, performance and budgets
· Experience in Negotiating and influencing skills
· Excellent project management and organisational skills
· Proven creative, analytical, and problem-solving skills
· Practical and straightforward written and verbal communication skills, strong IT skills,
including the use of databases
· Ability to share knowledge, skills and good practice within the service area to ensure
continuous improvement and effective service delivery
· Ability to effectively plan, organise and manage conflicting priorities
· Ability to prioritise own workload and that of a team
· Ability to consistently achieve performance and quality standards
· Evidence of a proactive approach to improving the service to customers
· Ability to understand the principles of Customer Care in both employment and service
delivery
· Ability to facilitate the provision of Housing Options and Advice
· Ability to manage a customer-focused service and the effective use of resources
· Experience in supporting effective working relationships and acting as an ambassador
and advocate with external organisations
Essential Compliance Requirements
· Three Years of Reference
· A pre-engagement screening is mandatory for this role
Diamond Blaque is an equal opportunities employer.
Diamond Blaque is acting as an employment business for this vacancy.
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